7xm Privacy Policy

When you register and use 7xm, we collect personal information necessary to operate your account and comply with Philippine regulations. This includes your full name, date of birth, email address, mobile number, and payment details such as your GCash or Maya account information. We also collect technical data such as your IP address, device type, browser version, and session activity to ensure platform security and improve your experience. Identity verification documents may be requested to confirm your eligibility as a player based in the Philippines. All information collected is limited to what is strictly necessary for the purposes described in this policy.

The personal information you provide is used to create and manage your 7xm account, process deposits and withdrawals in Philippine pesos, and deliver the promotions and slot game experiences you haveopted into. We use your data to verify your identity in line with the Philippines' Anti-Money Laundering Act and responsible gaming obligations. Your contact details allow us to send you important account notifications, security alerts, and — where you have given consent — promotional updates about new games and offers on 7xm. We analyse aggregated, anonymised usage data to improve platform performance, fix technical issues, and develop new features for Filipino players. We do not use your personal data for any purpose beyond what is described in this Privacy Policy without your explicit consent.

7xm does not sell, rent, or trade your personal information to any third party for marketing purposes. We may share your data with trusted service providers who assist us in operating the platform — including payment processors, identity verification partners, and game software providers — all of whom are bound by strict confidentiality agreements. In certain circumstances, we are legally required to disclose your information to Philippine regulatory authorities, law enforcement agencies, or financial intelligence units in compliance with applicable law. Any third-party partner who receives your data is permitted to use it only for the specific purpose for which it was shared, and no further. We regularly review our data-sharing arrangements to ensure they remain appropriate and proportionate.

Your personal data is stored on secure servers protected by industry-standard encryption, access controls, and regular security audits. We retain your account information for as long as your account remains active and for a period thereafter as required by Philippine law and our licensing obligations. All financial transaction records are kept in accordance with the retention periods mandated by the Anti-Money Laundering Council of the Philippines. When data is no longer required, it is securely deleted or anonymised so that it can no longer be linked to you. While we take every reasonable precaution to protect your data, no online platform can guarantee absolute security, and we encourage you to use a strong, unique password for your 7xm account.

Under the Philippines Data Privacy Act of 2012 (Republic Act No. 10173), you have the right to access, correct, and request the deletion of your personal data held by 7xm. You may also object to the processing of your data, request a restriction on how it is used, or ask us to provide a copy of your data in a portable format. To exercise any of these rights, please contact our data protection team at [email protected] with your account details and a clear description of your request. We will respond to all verified data subject requests within the timeframe required by Philippine law. Please note that certain data may need to be retained even after a deletion request where we have a legal obligation to do so.

7xm uses cookies and similar technologies to keep you logged in, remember your preferences, and analyse how players interact with the platform. Essential cookies are required for the platform to function correctly and cannot be disabled. Analytics cookies help us understand which features are most popular among Filipino players so we can continue to improve the experience. You can manage your cookie preferences through your browser settings at any time, though disabling certain cookies may affect the functionality of the platform. We do not use third-party advertising cookies or share your browsing behaviour with external advertising networks.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or applicable Philippine law. When we make material changes, we will notify registered players via email or a prominent notice on the platform before the changes take effect. The effective date at the top of this page will always reflect when the policy was last revised. We encourage you to review this page periodically so you remain informed about how your data is being protected. Continued use of the 7xm platform after any update constitutes your acceptance of the revised Privacy Policy.